A signed delivery receipt without notations of missing, damaged, or incorrect item(s) represents your acceptance of the complete order in perfect condition. In the event that there are visible signs of damage or missing or incorrect pieces, please indicate the problem on the Delivery Note and contact us within 48 hours of delivery. Please examine every order upon delivery. The delivery partner will email and/or call you one day in advance to arrange a delivery time.For unusually large or heavy items, we recommend asking a family member or friend for an extra hand, as we cannot send more than 2 drivers. A skilled driver or a team of two will bring your item(s) inside your home and place it in the immediate entryway.(For in-home delivery service, additional fees apply.
A signature will be required upon delivery.Item will be left in its packaging after delivery.A wooden crate may be used for intercontinental shipments for maximum protection.The delivery partner will email and/or call you at least one day in advance to arrange a delivery time.Their street address is 2220 Highway 70SE, Suite 251 Level 2, Hickory, NC 28602. We recommend asking a family member or friend for an extra hand alternatively, you may upgrade to In-Home Delivery (see below). The Drexel Heritage Furniture Outlet is located near Interstate 40 in Hickory. You will be responsible for further transport beyond that point. A skilled driver will unload the item(s) from the delivery truck and bring it to your building’s doorstep.
